Samsung Galaxy Buds are one of the most popular wireless earbuds on the market today. They offer a great combination of sound quality, battery life, and portability, making them the perfect choice for people who want to enjoy music on the go.

However, just like any other electronic device, Samsung Galaxy Buds can encounter issues, and one of the most common issues is when one side of the earbuds stops working.

If you’re experiencing this issue, don’t worry. In this article, we’ll go over some common causes and solutions for this problem.

Before we explain the solutions, it is important to understand the common reasons why Samsung wireless earbuds stop working:


 1. Bluetooth Connection Problems

One of the most common reasons why Samsung wireless earbuds stop working is Bluetooth connectivity issues. If the earbuds are not paired with the device properly or are out of range, it can cause one or both earbuds to stop working.

 2. Dead Battery

Another common reason why Samsung wireless earbuds stop working is due to a dead battery. If one or both earbuds are not working, it may be due to the battery running out of charge.

Ensure that the earbuds are properly charged, and if they are not, charge them using the charging case. If you find that the earbuds are not charging, it could be due to a faulty charging cable, charging case, or earbuds.

 3. Dirty or Blocked Earbuds

If you find that your Samsung wireless earbuds are not working, it could be due to dirt or debris blocking the earbuds’ sound channels. Earwax buildup, dirt, or sweat can clog the earbuds’ sound channels, which can result in muffled or no sound.

 4. Software or Firmware Issues

Software or firmware issues can also cause Samsung wireless earbuds to stop working. If you find that the earbuds are not functioning correctly, try resetting them or reinstalling the software/firmware.

 5. Physical Damage

Physical damage to the earbuds can also cause them to stop working. Dropping, crushing, or exposing the earbuds to water can damage the internal components of the earbuds, resulting in one or both earbuds not working.

If you find that the earbuds are physically damaged, it may be time to replace them.

Now that you have a good idea of what commonly may cause your Samsung Earbuds to become unresponsive, let us look at how we can fix them so that you can enjoy your favorite playlist.

Do not worry as the solutions are much easier than you may think. We have explained every possible solution in detail below.

 1. Check the Connection

The first thing you should do is to make sure that the earbud is properly connected to the device you’re using. Sometimes, the earbud may lose its connection due to a weak Bluetooth signal or other factors. To fix this issue, follow these steps:

  • Check if Bluetooth is turned on in your device and if the Galaxy Buds are connected.
  • Try disconnecting the earbuds from the device and reconnecting them again.
  • Make sure that the earbuds are in the correct ear (left or right).
  • Try resetting the earbuds by holding down the touchpads on both earbuds for about 15 seconds until the LED light flashes purple.

 2. Clean the Earbuds

If the connection isn’t the issue, the next thing you should do is clean the earbuds. Earwax and other debris can accumulate in the earbuds and cause issues with sound quality. Here’s how you can clean them:

  • Use a soft-bristled toothbrush or a cotton swab to gently remove any debris from the earbuds.
  • You can also use a small amount of rubbing alcohol on a cotton swab to clean the earbuds. Make sure that the earbuds are completely dry before you use them again.

 3. Check the Volume Balance

Another possible reason for one side of the earbuds not working is the volume balance. Sometimes, the volume balance may be set more to one side than the other, causing one earbud to be quieter than the other. Follow the following steps to resolve the issue:

Check the volume balance on your device. You can do this by going to Settings > Accessibility > Hearing > Left/Right Sound Balance and adjusting the volume accordingly.

 4. Update the Galaxy Buds

Outdated software on your Galaxy Buds could also be causing the issue. Updating your earbuds to the latest software version could help fix the problem. Here’s how:

  • Switch on your device and go to the Galaxy Wearable app
  • Tap on About earbuds.
  • Tap on Update earbuds software if available.

 5. Inquire about The Charging Case

Even if you believe you have charged it correctly, there may occasionally be problems while it is charging. It worked for me once, and it was the simplest solution I tried.

Thus, you must properly enclose the Samsung Galaxy Buds in the case and allow them to charge for one to two hours. You don’t have to reconnect the earbuds; you can give it a shot once it has fully charged.

Though nothing I’ve said up until now has been successful, your charging case could be the cause of the problem. We don’t pay attention to the case very much, so dirt or other debris could get stuck inside and prevent the left bud from being charged.

So you can use an air blower to clean the charging case’s interior. After that, insert the buds and re-charge the device. I hope you won’t run into any problems this time.

 6. Check if the Earbud is Turned Off

Inspect each earbud to see if you accidentally turned one off while adjusting it. Simply put the non-working earbud in the charging case for a brief period of time before wearing it once more to turn it on. You should be good to go if you make sure the device is paired with the phone.

 7. Check the Battery of each Earbud

It’s possible that one of the earbuds’ batteries is too low. It’s true that the battery life of each earbud can fluctuate at any time. For an overview of the earbuds’ battery life, visit the Galaxy Wearable app.

Put both earbuds in the charging case if the battery level is low and wait for it to recharge. Then, try pairing the earbuds once more to see if both of them are now operational.

 8. Contact Samsung Support

If none of the above solutions work, it’s time to contact Samsung support. You may have a hardware issue that needs to be addressed by a professional. Here are a few tips to keep in mind when contacting support:

  • Make sure to have your device’s serial number and other relevant information available.
  • Explain the issue that you are facing but don’t miss any detail.
  • If your device is still under warranty, let the support representative know.


Samsung Galaxy Buds are great earbuds, but they’re not immune to issues. If you’re experiencing one side not working, it’s likely due to a connection issue, dirty earbuds, volume balance, or outdated software.

By following the steps outlined in this article, you should be able to fix the issue and enjoy your Galaxy Buds once again.